SUPPORT & SERVICES

Building long-term partnerships through thoughtful support

1-3-3 Mode

Quick Response Service

  1. Step1

    Quick reply to support contacts within 1 working day.

  2. Step2

    Determine repair plan within 1 to MAX 3 times software or hardware failures communication.

  3. Step3

    Send the repaired device within 3 working days after receiving the faulty device.