What should I do if the removable battery is not charging?

If you encounter issues with a non-charging removable battery, please follow these technical recommendations:

1. Reinstall the Battery:

Ensure that the battery is properly and securely installed in its slot. Improper installation can hinder the charging process.

2. Perform a Short Charge:

Plug the AC adapter into the device and charge it for approximately half an hour. Sometimes, a short charge can help restore the battery's functionality.

3. Check Adapter and Cable:

Verify that the AC adapter and charging cable you are using are standard and in good working condition. Substandard or damaged accessories can affect charging.

4. Battery Replacement:

If the battery has been in use for over three years, it may have reached the end of its usable life. We recommend contacting the manufacturer to inquire about obtaining a new battery.